Terms and Conditions

By accessing and using the livingcoimbra.pt you accept these Terms and Conditions in its entirety, as well as any other laws or regulations that apply to the site. If you do not accept these Terms and Conditions in their entirety it is advisable to leave the site.

1. Ownership of the content

The site livingcoimbra.pt is the exclusive property of the company Cidadesépia Atividades Turistas Unipessoal Lda – with the trade name: Living Coimbra. All images and texts belong to Living Coimbra and may not be reproduced or disclosed on other platforms or used for other means and purposes without being previously authorized in writing by the company mentioned above.

2. Booking Conditions

2.1 – Reservations

Reservations made by telephone, email, website or the web platforms in which Living Coimbra is present are accepted. After the booking process will be sent the proof with all the data for it to be validated by the customer.

2.2 – Payments

For bookings up to 7 days before arrival, at the time of booking it is necessary to pay 100% of the total amount of the stay, being made by bank transfer. For bookings made more than 7 days in advance, 100% payment of the reservation must be made up to 7 days prior to arrival payment by bank transfer.

All extra charges during the stay will be charged upon check-out.

2.3 – Promotions

Promotions have detailed terms & conditions for each situation. However all general conditions are still maintained without any exception. You can’t accumulate multiple promotions that are in effect.

2.4 – Cancellation policy

You can cancel your reservation free of charge up to 7 days before arrival. You will be charged the full amount of the reservation if you cancel within 7 days of your arrival date.

2.5 – Occupation

No number of people above the maximum capacity indicated in each room or apartment is allowed.

No number of people above those indicated at the time of booking is allowed.

2.6 – Children

Request for cot or extra bed for children must be made at the time of booking and are subject to availability and confirmation. Living Coimbra considers as adults all children over 12 years.

2.7. C

hegada and Departure

The entrance time at the Living Coimbra Santa Cruz accommodation is between 16:00 and 20:00 and the departure until 11:00. Check-in time at Living Coimbra Corpo accommodation is between 17:00 and 20:00 and departure until 11:00. With prior notice and depending on availability check-in and check-out times can be changed.

3. Smoking

Living Coimbra accommodation units are smoke-free, guests cannot smoke in any enclosed space of the building.

4. Animals

Pets are not allowed in living coimbra accommodation units, with the exception of guide dogs.

5. Safety Rules

Please take into account the basic safety rules to prevent any incident in our accommodations. All our accommodations have fire extinguishers and fire blankets. We advise you to read the Information Book in all rooms and apartments.

It is forbidden to light candles or make a fire inside the housings.

We are not responsible for any object or value left in the rooms and apartments.

6. Changes to terms

Living Coimbra reserves the right, in its sole discretion, to change, modify, add or remove parts of these terms at any time. Please refer to these terms regularly for any changes.